Techsite is a Kiwi-owned business based in Papakura, Auckland. We don't have a shop in the South Island – instead we send every order by tracked courier, so you can buy a checked, graded iPhone, Samsung Galaxy, MacBook or iPad from anywhere in the South Island: Christchurch and Dunedin, Invercargill, Nelson and Blenheim, Timaru, Ashburton and Oamaru, Queenstown, Wanaka and Central Otago, the West Coast, and rural addresses right across Canterbury, Otago and Southland.
South Island delivery costs
| Order total | Tracked courier to the South Island |
|---|---|
| $99 or more | FREE |
| Under $99 | $12 |
- The same price applies to town and rural addresses – there's no rural surcharge at checkout.
- We usually dispatch within 1–3 business days of payment and email you the tracking number.
- Most orders arrive 2–4 business days after dispatch. Rural and remote addresses can take longer.
- Please check your delivery address (including any RD number) at checkout. If it needs changing, contact us straight away, before the order is sent.
Full details: Shipping & delivery.
What you get with every device
- A clear condition grade – Brand new, Open box, Excellent, Very good, Good or Fair. See the grading guide.
- Battery health on every listing. We don't sell devices with a battery health below 80%; brand-new devices are 100%.
- Checked before sale, with the previous owner's accounts removed and their data erased.
- A 12-month Techsite warranty on every pre-owned device, on top of your rights under the Consumer Guarantees Act. Brand-new devices come with the manufacturer's warranty.
- 30-day change-of-mind returns on eligible items.
Returns and warranty from the South Island
Being far from Auckland doesn't change your rights. Call 022 154 0011 or email support@techsite.co.nz with your order number first and we'll tell you how to send the item.
- Faulty item: we send you a prepaid tracked return label and cover shipping both ways, then repair, replace or refund it as the Consumer Guarantees Act sets out.
- Change of mind (within 30 days): the return postage is yours – please use a tracked service. We refund to your original payment method once we've received and checked the item.
- Damaged in transit, or not arrived when tracking says it should have: contact us and we'll sort it out with the courier.
Full details: Returns, refunds & warranty.
Shop refurbished tech
- Refurbished iPhones
- Refurbished Samsung Galaxy phones
- Refurbished MacBooks & Macs
- Refurbished iPads
- Accessories
Got an old phone, iPad or MacBook? Get an instant price on our Sell your device page.
Questions South Island customers ask
Do you deliver to rural and RD addresses?
Yes. We deliver by tracked courier anywhere in New Zealand, including rural addresses. There's no rural surcharge at checkout, but rural deliveries can take longer.
How long will delivery take?
Most orders are dispatched within 1–3 business days and arrive 2–4 business days after that; rural and remote addresses can take longer. You'll get a tracking number by email as soon as your order is sent.
Can I see the device before I buy?
Store visits are by appointment in Papakura, Auckland. For South Island customers, each listing shows the exact grade, price and battery health of that option, and our 30-day change-of-mind returns mean you can send it back if it isn't right. Photos marked "illustration" show the model and colour, not the actual device.
How can I pay?
Pay securely at checkout with the options shown there, such as card, Apple Pay, Google Pay or PayPal.
Who do I talk to if I have a question?
Call or text 022 154 0011, email support@techsite.co.nz or use our contact form – we're a small NZ team, available Monday to Friday, 9:00am–5:30pm.